The Dreaded RFP Response

Dreaded RFP Response

As a vendor or supplier of product or services, one of the biggest challenges you have in today’s marketplace is finding the time to respond to all the information requests you receive from your customers in any given week. Your responses need to be professional, representative of your organization, accurate and detailed enough to ensure you are shortlisted for potential projects.

Information requests might be for price and delivery, product specifications, tenders or quote requests and even the dreaded RFP response which is likely the most time consuming task out of all the inquiries presently filling up your inbox. RFPs are on the rise because more and more companies are using them as a catch all for dealing with requirements the purchasing department receives from internal departments.

If the purchasing department does not receive a clear scope or specification on a need, they will often use a RFP to solicit a response and hopefully a solution from a vendor. What is often over-looked by the Buyer is the amount of time and effort the Vendor has to put into generating a worthy response and you cannot blame them as they have enough fires of their own to put out and most supplier’s understand responding to a request for proposal is a cost of doing business. Are there ways to mitigate the cost of responding to RFQ’s and RFP’s?  Yes and no and we will address this piece shortly.

As a vendor you should keep track of your success rate and the approximate cost of preparing your response. If you are spending $10,000 to submit a response and being awarded a $150,000 contract then you can clearly justify your ROI. If you are spending the same $10,000 to be awarded a $15,000 contract then not so much unless it leads to further work or a long term relationship with a new client.

I am not sure most companies can answer how much it costs to deliver a RFP response or tender call however I do know that if they can find a way to do this quicker, save money and achieve better results then everyone would consider doing it. Having a clean versus cluttered response is a start and taking the time to have more than one person review the RFP request are two solid ways of improving your chances. Each RFP response you craft requires a specific or unique response however some of the pieces and verbiage used in the response can be cookie cutter.

Your company references, testimonials, company bio, contact coordinates, past project successes, financials, safety and equipment lists can be prepared ahead of time. Other areas like your cover letter can also be saved in a format which allows you to tweak and go. All these pieces will help you get your responses out quicker and quicker means cheaper.

Since 2008, RFQPro has been helping both Buyers and Suppliers succeed with the request for quote and request for proposal process by providing web-based RFQ Software and edit friendly procurement related word templates to help users expedite this process and improve departmental productivity. Why start from scratch…visit the RFP Response Page for more details.

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Vendor Evaluation Questions

Vendor Evaluation:

vendor_performanceThe process of evaluating vendors is an ongoing task which every purchasing department should be performing at regular intervals. In this process, you are inviting dialogue or communication with your vendors, which is always good.

What types of questions should you ask your vendors? Ask questions directly related to areas which require improvement and do not neglect to mention areas which the vendor is excelling or performing well at.

Remember, the goal is to help your vendor improve their service levels and how they do business with your company. In return, the vendor might even offer something which will make both your organizations more efficient!

In Part A, we have provided a verbal question you might ask during your interview.

Service Contract Templates

Service Contract Template (5 important points to cover)

Service Contract Template:

Service Contract Templates
Service Contract Template

Our latest addition to the template library would be  used in the event you need to hire a temporary contract employee or any fee for service type personnel. This is a contract template for service, covers 5 important points and its free!

Sometimes you need to hire a temporary employee or bring back an employee in a consultancy capacity and you want to cover the bases with a simple contract to manage their responsibilities and the commercial components of your agreement.

This free service contract template will help you get the ball rolling and complete this task quicker and easier than starting from scratch and will identify the five important points you should always cover in a services contract.

Our free template covers the parties, compensation, scope, duration, safety and more. Whenever generating a contract for service it is important to capture:

  1. The name, address of the individual and or company.
  2. Second the duration or time period you require the services of the employee.
  3. Third the scope or work they will be performing for your company.
  4. Fourth the amount they will be paid.
  5. The benefits if any and the additional conditions like safety or workers coverage.

This four page employee services contract is simple, clean and will work for most of these temporary or basic requirement. Ensure you replace the RFQPro.com text with your own company name, address details.

Download service contract template PDF here >>> RFQ4 – Service Contract

Want this in an editable format like Microsoft Word? Please Click Here